Main information
What it could mean
A problem charging a device could come from the charger itself, the socket, or, less often, a fault in the circuit feeding it.
Safety first
Try the same charger in a different socket to rule out whether the fault's the charger or the power point.
Next step
If the fault repeats in several sockets with the same charger, the problem's the charger itself, not the installation.
Frequently asked questions
How do I know if it's the charger or the socket?
Try the same charger in another power point; if it still doesn't work, the fault's the charger.
Could a faulty charger damage the socket?
Uncommon, but a charger with a serious internal fault could occasionally affect the socket's fitting.
Is this related to the electrical installation?
In most cases no; it's usually the charger itself, not the fixed installation.
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